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Testimonials

Couple jumping for joy in front of a house

Coastal Van Lines Moving & Storage strives to provide the very best service to our customers. We are grateful when they share their experiences with us and provide feedback to help us better serve our future customers. Here is a sample of the many Southern Florida movers reviews and testimonials we have received. We hope to add you to our growing list of happy customers!

 

Southern Florida Movers Reviews

stars

Larry,

Thanks for the great service, pack and friendship. In the past 23 years of military service I move a lot. You and your Team have been the most professional and family oriented I’ve encountered. I appreciate the work you’ve done. I’d recommend you and your team to pack out any military member. You are truly worthy of the job/service, you bring credit to your profession. Like we discussed yesterday, “Your move is our reputation” is a GREAT motto. It’s the core value you truly believe. Thanks again.
–Jeff Lizak

stars

Happy to give your firm a solid recommendation. Read more here-Board of County Commissioners

Sincerely,

–Joseph A. Baird-County Administrator

stars

I was very impressed by Jake of Coastal Van Lines. Not only was he very professional, but he went out of his way to make my move enjoyable and stress free. The quote he gave me was more than fair and very affordable. The movers he sent to my condo, packed up all my belongings very carefully and took very good care of them. They were right on time and even stayed later at the unloading point due to weather to ensure my things did not get damaged They even helped me to hang heavy items for no extra charge. They never even took a break. In this day and age it truly was a blessing to have them do such an outstanding job. I highly recommend this amazing, caring company!

–Sincerely, Joy

stars

Our move was the best move we’ve ever had- it was superb. I would rate Coastal as high as it can be rated. It was absolutely perfect. 

–Ed Snare

stars

 

Letter of recommendation

stars

Dear Mr. Parks,
I would like to take this opportunity to say “thank you” to you and your crew for moving our office, The Substance Awareness Council of IRC. Moving an office with all the heavy, cumbersome furniture can be quite challenging. You and your crew made the moving experience for me and all the other employees quite a pleasant experience. Your crew was extremely polite and very helpful with any problems we encountered. They smiled the entire day, even when we requested they move furniture they had already placed in one office into another. I’ve never seen this, your crew vacuumed each office when it was empty. This was a tremendous help! I have had experiences with other moving companies and I will say, by far, the experience with you and your company, Coastal Van Lines, Inc. was the best. I highly recommend Coastal Van Lines, Inc. to anyone who would like to take the pain and stress out of a moving day. Sincerely,
–Beverly Norris
Assistant Director- The Substance Awareness Council of IRC

stars

Service was better than expected. Your employees were efficient and a pleasant to work with.
–Mary Jane Pentz

stars

Larry,
I just wanted to let you know that the crew did excellent jobs picking up here in Vero, working with my friend in PC Beach, and unloading and unpacking large pictures back here in Vero. They were very professional and awesome with care and corcern for furniture, walls and putting furniture back together. When finished we did a walk through and I was asked if they could do anything else for me! Sincerely,
–Judy Malone, Vero Beach mover

stars

Our move was as perfect as a move could be.
–Jean Crane

stars

Crew was extremely helpful- great crew- couldn’t do enough for me. Office- great- very helpful . I would gladly recommend Coastal Van Lines to anyone.
–Bob Chambers

stars

Kathy! 

We appreciate you so much!  Thank you so much for connecting us with Larry! His team did an OUTSTANDING job with moving us out of our Virginia home! We were so impressed with their timeliness, expertise and care with which they moved our items. Larry moved mountains to help us meet our move out date timeline, too! You are an extraordinary person and clearly you also know extraordinary people. 

We were so impressed with the entire experience moving into our new home!  Working with Charlie and His son was an absolute delight!  They handled our possessions with the same care that they would their own.  What incredible integrity, excellence and dedication to detail too.  OUTSTANDING! 

Thank you!!

 -Julie and Bill Carrier  Celebration FL movers

Julie Marie Carrier

*Award-Winning National Speaker and Author for Teens, Tweens and Girls featured on NBC’s Today Show

*Success Coach for MTV’s #1 Hit Positive Goal Setting TV show for Teens, “MADE” and Emmy Nominated TV Personality

*Author of BeYOUtiful! (Considered a Best New Book for Girls on Success and Self-Esteem)

*Leading Authority on Positive Youth Development and Prevention 

stars

Dear Larry, 

Nancye and I wanted to express our appreciation of a top notch job that was done by Charlie and Charles.  Both unloading and setting up our furniture, etc. in Sarasota, FL 34243. 

We had the pleasure of having Charlie at our move in Port Saint Lucie, Fl 34952 and were very happy to see him once again.  Both Charlie and Charles never stopped until the job was finished and were both very accommodating and courteous.  We are even thinking of moving again just so we could use them. 

These two gentlemen are great ambassadors for your company and we would appreciate that you let them know how we feel.  Although we told them it is important for the boss to recognize the kudos when received from a client. 

When I worked with companies in my consulting roles these are the type of employees that I use as examples. 

Very Truly Yours,

 Henry A. Bechard Jr.

Managing Partner

Origin city-Sarasota, FL 34243

Destination city-Port Saint Lucie, Fl 34952

stars

Mr and Mrs. Hazlett

Vero Beach, Fl 32963 

Service Questionnaire 

  1. Were sales and office personnel courteous and qualified? Yes
  2. Did driver have sufficient help to load your shipment? Yes
  3. Was your crew and equipment neat and clean in appearance? Yes
  4. Was the crew cooperative, courteous and qualified? Yes
  5. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes

Everybody was great!  Patsy should be cloned!!!

6.Were your floors protected where needed? Yes

  1. Was there anything we could have done to make your move just a little better? Absolutely not- Awesome crew- This is our 26th move and we have had some great moves but this was the very best! Hard workers, knowledgeable, personable, not enough adjectives to say Good Job Guys- Thanks

8.If you were referred to us, whom can we thank for the referral?  Jeanine Harris

  1. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes
  2. Would you allow us to use your name as a reference to our future customers? Yes
  3. How would you rate us overall?

Excellent Good Fair Unsatisfactory

stars

Hi Larry 

Thanks so much for the information. 

And, thank you for sending Charlie & Charles to assist us in our move from Stuart to Vero. They were both professional & it was a pleasure to work together with them! 

We will highly recommend them. 

Again, many thanks. 

Best Regards, 

Bob & Joann Gallagher

 Origin city- Stuart, Fl 34994

Destination city-Vero Beach, FL 32963

stars

 

The movers performance was great.  They were diligent and speedy.  They helped in every way they could and were very courteous. 

Phil Diazlatimer 

stars

Larry- 

Wanted to let you know we had a great experience with your crew yesterday.  They were efficient and helpful.  Even helped find my 3 year old son when he disappeared for a couple minutes (which was very scary until Rick found the little stinker hiding behind the drapes in the family room.)  They were wonderful and we appreciate their help and professionalism. 

Thanks again,

 Jennifer Campbell 

Origin city, state zip VB, FL 32966

Destination city, state zip Boca Grande, FL 33921

stars

Hi Larry, 

Your movers were wonderful to work with.  We were very pleased on how professional the crew was.  We are still working on getting settled in but things are coming along.  Let us know when you are down this way so you can stop by Sewalls Pointe and say hi!  Thanks again for all your help! 

Sincerely, 

Susan DeCuba 

Origin city-Stuart, FL 34996

Destination city-Fort Pierce, FL 34951 

stars

Delivery Report

  • Was your property in good condition upon delivery? Yes
  • Were the containers unpacked that you requested to be unpacked? Yes
  • Are you aware that you must complete unpacking promptly so that any loss or damage may be verified without undue delay? Yes
  • Were destination services generally satisfactory? Yes 

Further Comments and Exceptions:

Guy were Awesome!! 

Jennifer Spring

Origin city-Branford, FL 32008

Destination city-Vero Beach, FL 32962

stars 

Mr And Mrs. Begina

Origin city-Vero Beach, FL 32967 

Service Questionnaire 

  1. Were sales and office personnel courteous and qualified? Yes
  2. Did driver has sufficient help to load your shipment? Yes
  3. Was your crew and equipment neat and clean in appearance? Yes
  4. Was the crew cooperative, courteous and qualified? Yes
  5. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes

6.Were your floors protected where needed? Yes

  1. Was there anything we could have done to make your move just a little better? No.  They were Great.
  2. If you were referred to us, whom can we thank for the referral?  Cheryl Gerstner- Alex MacWilliam Real Estate
  3. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes
  4. Would you allow us to use your name as a reference to our future customers? Yes
  5. How would you rate us overall?

Excellent Good Fair Unsatisfactory

stars

Delivery Report

  • Was your property in good condition upon delivery? Yes
  • Were the containers unpacked that you requested to be unpacked? Yes
  • Are you aware that you must complete unpacking promptly so that any loss or damage may be verified without undue delay? Yes
  • Were destination services generally satisfactory? Yes

Further Comments and Exceptions:

I am very impressed with the politeness and service provided by the crew.  Their professionalism was fantastic.  Thank you for a job well done. 

Maria Berastain

Origin city-Speinshart, Germany

Destination city-Port Saint Lucie, FL 34983

  stars

Betty Lorey

Origin city-Vero Beach, Fl 32966

Destination city-Coconut Creek, Fl 33073 

Larry, 

Thank you for your outstanding service!  Your promptness & professional courtesies of you and each of your staff we greatly appreciated.  You are “rare gems” in this industry.  

Service Questionnaire 

  1. Were sales and office personnel courteous and qualified? Yes
  2. Did driver has sufficient help to load your shipment? Yes
  3. Was your crew and equipment neat and clean in appearance? Yes
  4. Was the crew cooperative, courteous and qualified? Yes
  5. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes

6.Were your floors protected where needed? Yes

  1. Was there anything we could have done to make your move just a little better? Everyone was so professional, courteous & accommodating to each request.  This overwhelming experience became less stressful due to the confidence of your staff and personal attention to EVERY detail.
  2. If you were referred to us, whom can we thank for the referral? N/A
  3. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes, ABSOLUTELY!
  4. Would you allow us to use your name as a reference to our future customers? Yes
  5. How would you rate us overall?

Excellent Good Fair Unsatisfactory

stars

 Thank you for the excellent job!

 Cathy Spahr

Vero Beach, Fl 32967

 stars

Charlie,

     Great job yesterday, with all your wonderful helpers.  Mom is so happy! 

Thanks,

 Jackie & Jean Keating

     Origin city-Vero Beach, Fl 32963 

 stars

Delivery Report

  • Was your property in good condition upon delivery? Yes
  • Were the containers unpacked that you requested to be unpacked? Yes
  • Are you aware that you must complete unpacking promptly so that any loss or damage may be verified without undue delay? Yes
  • Were destination services generally satisfactory? Yes. They Were Superb! 

Further Comments and Exceptions:

Bradley & Anthony were industrious and hard workers who made the delivery exceptionally easy.  I highly recommend them. 

Bella Adams

Origin city-Vero Beach, Fl 32967

Destination city-Jacksonville, Fl 32202

   stars

Delivery Report 

  • Was your property in good condition upon delivery? Yes
  • Were the containers unpacked that you requested to be unpacked? Yes
  • Are you aware that you must complete unpacking promptly so that any loss or damage may be verified without undue delay? Yes
  • Were destination services generally satisfactory? Yes 

Further Comments and Exceptions:

The move was excellent!  The Gentleman who delivered our furniture did a very good job. 

Mr. & Mrs. Petruzelli

Origin city-Juno Beach, Fl 33408

 stars

Service Questionnaire 

  1. Were sales and office personnel courteous and qualified? Yes
  2. Did driver has sufficient help to load your shipment? Yes
  3. Was your crew and equipment neat and clean in appearance? Yes
  4. Was the crew cooperative, courteous and qualified? Yes
  5. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes

6.Were your floors protected where needed? Yes

  1. Was there anything we could have done to make your move just a little better? No.  Staff was great and move went very well
  2. If you were referred to us, whom can we thank for the referral?  Karen Smith/ Alex M
  3. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes
  4. Would you allow us to use your name as a reference to our future customers? Yes
  5. How would you rate us overall?

Excellent Good Fair Unsatisfactory 

Aprin Customer Survey

4- Excellent      3- Good      2-  Fair         1- Poor 

  • Your estimator/salesperson: Excellent  (4)
  • Your packing crew (if applicable): N/A
  • Your loading crew: Excellent (4)
  • Your delivery crew (4)
  • Your driver: Excellent (4)  

Would you consider Arpin Van Lines for future needs?  Yes 

How did you hear about Arpin Van Lines? Moved with Arpin previously  “Customer For Life” = Corporate move CT to RI in 1986 

Please feel free to include any other comments you may have about your relocation:

Charlie and his son were terrific- Communication, timeliness and an overall great guy 

Nancy Lui

Origin city-Portsmouth, RI 02871

stars 

Service Questionnaire

 Were sales and office personnel courteous and qualified? Yes

  1. Did driver has sufficient help to load your shipment? Yes
  2. Was your crew and equipment neat and clean in appearance? Yes
  3. Was the crew cooperative, courteous and qualified? Yes
  4. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes

6.Were your floors protected where needed? Yes

  1. Was there anything we could have done to make your move just a little better? Nothing!  It was awesome!
  2. If you were referred to us, whom can we thank for the referral?  Patsy Swan
  3. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes
  4. Would you allow us to use your name as a reference to our future customers? Yes
  5. How would you rate us overall?

Excellent Good Fair Unsatisfactory 

Brenda Bradley

Origin city-Sebastian, FL 32958

stars

Service Questionnaire 

  1. Were sales and office personnel courteous and qualified? Yes
  2. Did driver has sufficient help to load your shipment? Yes
  3. Was your crew and equipment neat and clean in appearance? Yes
  4. Was the crew cooperative, courteous and qualified? Yes
  5. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes

6.Were your floors protected where needed? Yes

  1. Was there anything we could have done to make your move just a little better? NO!  These guys were beyond excellent, outstanding, wonderful men!  They deserve a HUGE raise!
  2. If you were referred to us, whom can we thank for the referral? 
  3. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes
  4. Would you allow us to use your name as a reference to our future customers? Yes
  5. How would you rate us overall?

Excellent Good Fair Unsatisfactory 

Joy Kirkendall

Origin zip 32958

Destination zip 31088

 stars

Delivery Report

 

  • Was your property in good condition upon delivery? Yes
  • Were the containers unpacked that you requested to be unpacked? Yes
  • Are you aware that you must complete unpacking promptly so that any loss or damage may be verified without undue delay? Yes
  • Were destination services generally satisfactory? Yes

Further Comments and Exceptions:

Your crew was extremely professional.  VERY GOOD

Will recommend to friends. 

Mr. & Mrs. Harris

Origin zip 32960

stars

Service Questionnaire 

  1. Were sales and office personnel courteous and qualified? Yes
  2. Did driver has sufficient help to load your shipment? Yes
  3. Was your crew and equipment neat and clean in appearance? Yes
  4. Was the crew cooperative, courteous and qualified? Yes
  5. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes

6.Were your floors protected where needed? Yes

  1. Was there anything we could have done to make your move just a little better? No, they did a great job!
  2. If you were referred to us, whom can we thank for the referral?  Caldwell Banker
  3. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes
  4. Would you allow us to use your name as a reference to our future customers? Yes
  5. How would you rate us overall?

Excellent Good Fair Unsatisfactory

Cynthia Burke

Origin zip 32962

stars

Service Questionnaire 

  1. Were sales and office personnel courteous and qualified? Yes
  2. Did driver has sufficient help to load your shipment? Yes
  3. Was your crew and equipment neat and clean in appearance? Yes
  4. Was the crew cooperative, courteous and qualified? Yes
  5. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes

6.Were your floors protected where needed? Yes

  1. Was there anything we could have done to make your move just a little better?  Nothing.  Johnny & Phil were efficient, polite and fantastic.
  2. If you were referred to us, whom can we thank for the referral? Lauren    Connolly
  3. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes
  4. Would you allow us to use your name as a reference to our future customers? Yes
  5. How would you rate us overall?

Excellent Good Fair Unsatisfactory

Mr & Mrs Brennan

Origin zip 32967 

stars

Service Questionnaire 

  1. Were sales and office personnel courteous and qualified? Yes
  2. Did driver has sufficient help to load your shipment? Yes
  3. Was your crew and equipment neat and clean in appearance? Yes
  4. Was the crew cooperative, courteous and qualified? Yes
  5. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes

6.Were your floors protected where needed? Yes

  1. Was there anything we could have done to make your move just a little better? No, your guys were awesome!
  2. If you were referred to us, whom can we thank for the referral?  Hollie Billero
  3. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes
  4. Would you allow us to use your name as a reference to our future customers? Yes
  5. How would you rate us overall?

Excellent Good Fair Unsatisfactory 

Stephanie Zugrave

Origin zip 32967

stars

Service Questionnaire 

  1. Were sales and office personnel courteous and qualified? Yes
  2. Did driver has sufficient help to load your shipment? Yes
  3. Was your crew and equipment neat and clean in appearance? Yes
  4. Was the crew cooperative, courteous and qualified? Yes
  5. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes
  6. Were your floors protected where needed? Yes
  7. Was there anything we could have done to make your move just a little better? Perfect!
  8. If you were referred to us, whom can we thank for the referral?  Angie’s List
  9. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes
  10. Would you allow us to use your name as a reference to our future customers? Yes
  11. How would you rate us overall?

Excellent Good Fair Unsatisfactory

stars

Service Questionnaire 

  1. Were sales and office personnel courteous and qualified? Yes
  2. Did driver has sufficient help to load your shipment? Yes
  3. Was your crew and equipment neat and clean in appearance? Yes
  4. Was the crew cooperative, courteous and qualified? Yes
  5. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes

6.Were your floors protected where needed? Yes

  1. Was there anything we could have done to make your move just a little better? No, excellent work on everyone’s part.
  2. If you were referred to us, whom can we thank for the referral? Hollie Billero
  3. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes
  4. Would you allow us to use your name as a reference to our future customers? Yes
  5. How would you rate us overall?

Excellent x 10 Good Fair Unsatisfactory

Maureen Blanford

Origin zip 32958

 stars

Delivery Report 

  • Was your property in good condition upon delivery? Yes
  • Were the containers unpacked that you requested to be unpacked? Yes
  • Are you aware that you must complete unpacking promptly so that any loss or damage may be verified without undue delay? Yes
  • Were destination services generally satisfactory? Yes 

Further Comments and Exceptions:

These 3 Gentleman were the best!  I would recommend them highly.  Coastal Van Lines moved me 25 years ago and I am happy to have used them again.

Benny Furino

32963

stars 

 

Our move went exceptionally well! 

Kristine Herman

Origin zip 32909

 stars

Service Questionnaire 

  1. Were sales and office personnel courteous and qualified? Yes
  2. Did driver has sufficient help to load your shipment? Yes
  3. Was your crew and equipment neat and clean in appearance? Yes
  4. Was the crew cooperative, courteous and qualified? Yes
  5. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes

6.Were your floors protected where needed? Yes

  1. Was there anything we could have done to make your move just a little better? Not a thing, everything went smoother than I could have ever imagined.
  2. If you were referred to us, whom can we thank for the referral? Becky Boncek/Remax
  3. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes
  4. Would you allow us to use your name as a reference to our future customers? Yes
  5. How would you rate us overall?

Excellent Good Fair Unsatisfactory

 The move went very well.  Thank you and your crew for everything. 

Elaine Melcer

32967

stars 

 

Service Questionnaire 

  1. Were sales and office personnel courteous and qualified? Yes
  2. Did driver has sufficient help to load your shipment? Yes
  3. Was your crew and equipment neat and clean in appearance? Yes
  4. Was the crew cooperative, courteous and qualified? Yes
  5. Did the crew work to your satisfaction? Driver Yes Helper Yes Packer Yes

6.Were your floors protected where needed? Yes

  1. Was there anything we could have done to make your move just a little better? No, they did a great job!
  2. If you were referred to us, whom can we thank for the referral?
  3. Would you recommend Coastal Van Lines, Inc to anyone you know who might be moving? Yes
  4. Would you allow us to use your name as a reference to our future customers? Yes
  5. How would you rate us overall?

Excellent Good Fair Unsatisfactory 

Susan Eluri

Origin zip 34949

stars

They did an excellent job!! Johnnie & Ernie were exceptional!! 

Alan Boe

Origin zip 32963

stars

Delivery Report

 Was your property in good condition upon delivery? Yes

  • Were the containers unpacked that you requested to be unpacked? Yes
  • Are you aware that you must complete unpacking promptly so that any loss or damage may be verified without undue delay? Yes
  • Were destination services generally satisfactory? Yes

 

Further Comments and Exceptions:

Your guys were exceptional!! Very accommodating and polite.

 

 

Lorenzo’s Hair Salon

Origin zip 32960

stars